Frequently Asked Questions

If there is anything you would like to ask that you can’t find the answer to here, please contact us and we will be happy to help.

Are there laundry facilities?

Yes, there is a fully equipped laundry. Bed linen and towels are supplied.

Is there a broadband connection?

Yes, there is WiFi throughout the house.

What about the heating?

There is central heating throughout and we provide logs for the sitting-room fire.

Do you supply towels?

Yes, everyone gets a bath towel. If you plan to visit the seaside, please bring your own beach towels.

Do we need to bring cleaning supplies?

We provide bin bags, washing up liquid, dishwasher tablets, laundry capsules etc. There should be everything you need but if in doubt, please ask.

What about bathroom supplies?

There is plenty of toilet paper!

Door handle at Chateau d'Hallines, Pas-de-Calais
Stone carving at Chateau d'Hallines, Pas-de-Calais

IS THERE ANYTHING WE HAVE MISSED THAT YOU NEED TO ASK?

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Spent a lovely weekend in the Big Chateau in early March. The chateau has been meticulously restored and the rooms have all been tastefully decorated. Can't recommend it highly enough for a retreat in France that's so close to London. Will definitely go back again.
Vinnie R
Absolutely wonderful, I can't praise it enough. We went for my 60th birthday, a marvellous surprise party with family and friends including several children. It was a brilliant week, we couldn't have been happier. It is reasonably priced given the number it sleeps.
C B B
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